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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Dillon Langford

October 30, 2026

5 out of 5 rating by Dillon Langford
"If you call this office you HAVE to ask for Mason. Her attitude and knowledge is by far the best experience with insurance that I’ve had."
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Tristan Howard

October 30, 2026

5 out of 5 rating by Tristan Howard
"It was one of the fastest in and out experiences that I had between getting to the agent and getting my insurance cards and paying for it all in a fast time frame!"
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Anne Brassett

October 30, 2026

5 out of 5 rating by Anne Brassett
"Mason Burnette is extremely well qualified in her knowledge of State Farm. I trust her fully in handling all my insurance needs."
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Courtney Broussard

October 30, 2026

5 out of 5 rating by Courtney Broussard
"Mason was so helpful and knowledgeable!"
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Annie McLin-Barnhizer

October 30, 2026

5 out of 5 rating by Annie McLin-Barnhizer
"So glad State Farm has a Rep like Mason! So helpful and kind!"
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Mindy Monistere

October 23, 2026

5 out of 5 rating by Mindy Monistere
"Great agent who goes above and beyond for his customers. I have recommended him to several friends and family members through the years and will continue to do so!"
We responded:
"Thank you, Mindy!! We love our wonderful customers :)"
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Preston Disher

October 23, 2026

5 out of 5 rating by Preston Disher
"Mason Burnette is a great help!"
We responded:
"Thanks for the review! "
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Julia Aucoin

October 15, 2026

5 out of 5 rating by Julia Aucoin
"Mason is great!!!"
We responded:
"Thank you, Julia! "
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David Cade

October 15, 2026

5 out of 5 rating by David Cade
"Mason is the BEST"
We responded:
"We appreciate the kind review!"
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Paul Dovie

October 13, 2026

5 out of 5 rating by Paul Dovie
"We are moving back to Louisiana we have been with State farm for many many years, we've always had great agents. I'm looking forward to working with Brenton Thames and his group they already been on top of everything we have needed. State farm is a great insurance company and we will continue to support them."
We responded:
"Mr. Paul- we are so very excited to work with you as well! Welcome back to Louisiana and be sure to come stop by the office anytime, even just for a coffee and conversation. We love our customers! "
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Joshua Hutson

October 6, 2026

5 out of 5 rating by Joshua Hutson
"Hannah has been wonderful from the beginning always helpful and very easy to reach"
We responded:
"Thank you, Joshua! Hannah is such an asset here and we love how much she means to our customers."
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Madison Cade

October 2, 2026

5 out of 5 rating by Madison Cade
"’ve had a great experience with State Farm, especially because of Mason. She does an amazing job and consistently goes above and beyond to make sure everything is taken care of. Mason is friendly, professional, knowledgeable, and always willing to help. She makes the whole process easy and stress-free, and it’s clear that she genuinely cares about her customers. State Farm is lucky to have someone like Mason on their team. Highly recommend!"
We responded:
"She is certainly amazing, we agree!! Thank you so much for the lovely review. :)"
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Allison Burnett

October 2, 2026

5 out of 5 rating by Allison Burnett
"Mason’s understanding of my insurance needs and her knowledge of State Farm’s services does not go unnoticed and appreciated. I feel totally confident in the coverage I have on all of my policies."
We responded:
"Thank you for the lovely review! She is absolutely fantastic and gives great insurance guidance. We appreciate you! -BT"
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Bethany Murray

October 1, 2026

5 out of 5 rating by Bethany Murray
"⭐⭐⭐⭐⭐ Krystal is the best! Friendly, helpful, and always goes the extra mile."
We responded:
"We agree, and thank you for the wonderful review! "
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Lexi Knight

October 1, 2026

5 out of 5 rating by Lexi Knight
"Mason was great help! She politely answered all of my questions thoroughly and made sure all of my needs were met. Thank you again!!"
We responded:
"We LOVE helping our customers and Mason is indeed great. Thank you!"
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S

June 17, 2026

5 out of 5 rating by S
"So patient and kind!"
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Jennifer Lambert

June 17, 2026

5 out of 5 rating by Jennifer Lambert
"Very personable and accessible"
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Cherryl Brenner

June 9, 2026

5 out of 5 rating by Cherryl Brenner
"Logan with State Farm Insurance has saved me $45@month on my car insurance. He's been very helpful and polite. I'd recommend anyone with automotive insurance to check out State Farm."
We responded:
"Thank you, Cherryl! We love saving people on their auto insurance, it's our favorite! "
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Beth Phillippe

May 14, 2026

5 out of 5 rating by Beth Phillippe
"Highly recommend Benton and his team!!"
We responded:
"Thank you, Beth! I really appreciate the kind words. "
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Terri Sproles

May 13, 2026

5 out of 5 rating by Terri Sproles
"I had the pleasure of meeting Benton while waiting in line at Juniors. He was incredibly kind and friendly, even treating me to dessert—just like a good neighbor! If you're in the Ponchatoula area and need help with insurance, I highly recommend reaching out to Benton and his team. Their local knowledge and genuine care make all the difference!"
We responded:
"Terri-- it was such a pleasure meeting you and chatting. Thank you for your service to the company and all that you do! "
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Summer Samara

May 8, 2026

5 out of 5 rating by Summer Samara
"Emily has helped so much getting car insurance!"
We responded:
"Thank you, Summer! "
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Baelie Beatty

April 29, 2026

5 out of 5 rating by Baelie Beatty
"Emily just rocks! In just 30 minutes, she took care of what we’d been trying to get accomplished for 4 days with a different office. Then had the rest of what was needed done by that afternoon once we had decided to go with their office. Can’t recommend them enough!"
We responded:
"We appreciate your kind words so very much! She certainly is amazing and we love to hear the feedback. Thanks! "
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Michael Meek

March 31, 2026

5 out of 5 rating by Michael Meek
"I had a great experience working with Emily, my State Farm Insurance agent. From the very beginning she was professional, knowledgeable, and genuinely focused on helping me find the best coverage for my needs. She took the time to clearly explain my options, answered all of my questions with patience, and made sure I felt confident in my decisions.

What really stood out was her responsiveness and attention to detail. Anytime I needed assistance—whether it was updating my policy or getting clarification—she was quick to respond and always helpful. It’s clear that she truly care about their clients and goes above and beyond to provide excellent service.

I highly recommend Emily to anyone looking for reliable insurance support and an stress-free experience."
We responded:
"Thanks for the amazing write up on the review, Michael! We love stress-free insurance experiences here."
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Joshua Waters

March 31, 2026

5 out of 5 rating by Joshua Waters
"Emily is great!"
We responded:
"She certainly is wonderful. Thanks, Joshua!"
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Kodi Labat

March 31, 2026

5 out of 5 rating by Kodi Labat
"Great customer service and staff is very friendly!"
We responded:
"Thanks for the great review, Kodi! "