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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jarvis crockerham

June 3, 2025

5  out of  5
rating by jarvis crockerham
"Every time I visit the State Farm office, Ben Thames. They never rushes me. They always take care of my insurance concerns. Today, they even blessed me with a table and a chair that make my office feel more inviting."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Lilian Molina

May 26, 2025

5  out of  5
rating by Lilian Molina
"I recently added a new vehicle to my auto policy and the Benton Thames team was amazing! They walked me through multiple coverage options and answered all of my questions throughout the process. They were also able to save me some money in the process, which is always nice. I have been with Benton Thames for almost 3 years and the team is always very friendly and eager to help."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Leslie Broome

May 23, 2025

5  out of  5
rating by Leslie Broome
"We had the pleasure of meeting with this agency recently to switch over our car and homeowners. Very pleasant experience from the receptionist answering the phone to the wonderful agent who put together a very good proposal that gave us exactly what we needed at half the cost. Thank you for the professionalism and kindness."
We responded:
"Thank you so much for your wonderful review! We love hearing about such a great experience. We hope to take care of your insurance needs for many years to come! "
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Southern Outdoors

March 29, 2025

5  out of  5
rating by Southern Outdoors
"Benton’s team was very friendly and helpful"
We responded:
"Thank you! We try our best to be as helpful as possible navigating insurance. "
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Jaci Rando

March 29, 2025

5  out of  5
rating by Jaci Rando
"This office is super helpful when it comes to explaining different coverages. Hannah was friendly and patient navigating me through my policies."
We responded:
"Thank you, Jaci! She is a wonderful asset to our team."
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Garrett Johnston

March 27, 2025

5  out of  5
rating by Garrett Johnston
"Great customer service and great rates"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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bailey lejeune

March 27, 2025

5  out of  5
rating by bailey lejeune
"Professional staff and great customer service. Went above and beyond and got me the best deal on insurance I’ve gotten in years. Would recommend to anyone"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Stephanie Daussat

January 30, 2025

5  out of  5
rating by Stephanie Daussat
"Benton Thames and his team at State Farm have gone above and beyond to provide all of my insurance needs. Ashley is always responsive in a very timely manner to any questions/concerns I may have."
We responded:
"We appreciate you so much! "
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Andrew LeSaicherre

January 29, 2025

5  out of  5
rating by Andrew LeSaicherre
"Benton and his whole team are incredible. They are fair, honest, and their communication and hospitality are top-notch. Thanks guys!"
We responded:
"Thanks, Andrew!!! We appreciate the kind words. You’re the best! "
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Kim Ponthier

January 29, 2025

5  out of  5
rating by Kim Ponthier
"Outstanding Service and Peace of Mind! From start to finish, they have provided exceptional service, making the entire insurance process smooth and stress-free. Their team is knowledgeable, friendly, and always willing to go the extra mile to ensure I have the best coverage for my needs. What really sets them apart is their quick response time and hassle-free claims process. When I needed to file a claim, they handled everything with professionalism and efficiency, making sure I was taken care of without any unnecessary delays. It’s rare to find a company that truly puts its customers first! If you’re looking for reliable coverage, competitive rates, and top-tier customer service, I highly recommend them. They’ve earned my trust, and I’ll be a loyal customer for years to come!"
We responded:
"Thank you so much for the wonderful review!! "
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Kasse Whatley

January 29, 2025

5  out of  5
rating by Kasse Whatley
"Great agent and team"
We responded:
"Thanks, Kasse!!! We appreciate you so much."
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Tyler Bourgeois

January 29, 2025

5  out of  5
rating by Tyler Bourgeois
"Bentons office is very helpful in explaining different coverage options, I highly recommend!"
We responded:
"Thanks, Tyler! "
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kirstin drozd

January 28, 2025

5  out of  5
rating by kirstin drozd
"Hannah Auter has excellent customer service, goes above and beyond to make customers feel comfortable and valued."
We responded:
"Thank you so much for the excellent review, Kirstin! We love having you as a customer."
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Amelia Standridge

January 28, 2025

5  out of  5
rating by Amelia Standridge
"Benton’s team has wonderful customer service. Highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Rueben Auter

January 27, 2025

5  out of  5
rating by Rueben Auter
"Benton and his team do a great job in assisting with obtaining the best quotes available. His office has always been attentive to my insurance needs and I look forward to continuing my relationship for many years."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Lisa Rivers

January 27, 2025

5  out of  5
rating by Lisa Rivers
"Ashley Jernigan has always gone above and beyond her duty to make sure that we have the most coverage for the best price! Thank you for all that you do for our family and the community!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Eli Turnage

November 12, 2024

5  out of  5
rating by Eli Turnage
"Very helpful and very friendly."
We responded:
"Thanks, Eli! "
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Evy Brown

November 12, 2024

5  out of  5
rating by Evy Brown
"Always get phenomenal service when it comes to talking to Hannah! She is always so kind and explains everything out to me! Will be doing business with her anytime I have questions!"
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Jacob Eddleman

November 12, 2024

5  out of  5
rating by Jacob Eddleman
"Krystal made switching to State Farm painless and simple. She was able to get us better insurance for a lower rate compared to our previous policy. I very much like to support local businesses and Benton and his team are definitely one of the businesses to support. They are active in the community and supportive of their clients. All around a good experience working with this office!"
We responded:
"Thank you, Jacob! We appreciate the great review and having y'all as a customer. "
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George Barker

November 11, 2024

5  out of  5
rating by George Barker
"Excellent customer service and caring staff."
We responded:
"Thank you, sir. We appreciate the kind words! "
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Sallie Kay Coslan

November 4, 2024

5  out of  5
rating by Sallie Kay Coslan
"Most helpful and kind and patient with me! Thank You"
We responded:
"Thank you, Mrs. Kay! We love having you as a customer. "
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Dorothy Martin

November 1, 2024

5  out of  5
rating by Dorothy Martin
"Very friendly, and great to work with"
We responded:
"Thank you, Mrs. Dorothy!"
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Megan Eddleman

November 1, 2024

5  out of  5
rating by Megan Eddleman
"Krystal was absolutely amazing in evaluating my open policies and determining where State Farm could provide several different advantages. She was both thoughtful and comprehensive in her review and provided feedback that kept my best interests at front of mind. Would highly recommend her for any future insurance needs!!"
We responded:
"Thanks, Megan! We love having you as a customer now :)"
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joe blow

October 31, 2024

1  out of  5
rating by joe blow
"State Farm as a company is pretty bad but the agents here are just clerks that look to renew or sign up new coverage after that you can call the office for one of their million explanations that state farms policies, allow them to hide behind. research the company!! Small town local agencies are not what you think!"
We responded:
"This is clearly a fake name and review and we obviously do not have any customers by this name. Give us a call at (985)467-7070 so we can review options for you and show you why hundreds of customers are happy with the value of a local agent over a 1-800 company! "
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Haley Baby

October 26, 2024

1  out of  5
rating by Haley Baby
"There’s plenty of better options to choose don’t be fooled"
We responded:
"We have searched our records and cannot find any customer with the name Haley Baby. We'd love to hear your actual feedback so we can improve our services if you are an actual customer and we have not provided top notch service like so many of our policy holders enjoy! "